VCT, Premium Excelon® Crown Texture™. Premium Excelon® Raffia™. Premium Excelon® ChromaSpin™. Premium Excelon® Stonetex®. Premium Excelon®. INSTALLATION. Armstrong warrants the installation integrity for products from the date of purchase through the warranty period (see applicable products and. 5-Year Commercial Warranty when installed in accordance with Armstrong’s Guaranteed View the full line – vct.

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Azrock VCT Product Details

They requested the WDI report from the exterminator, photos of the holes and receipts for my purchases. Some Armstrong retailers work with certified flooring contractors, and the Armstrong website provides self-help guides for do-it-yourself installers. Ryan of Durham, NC. Can’t wait until the rep is back to work? The installer, who was a certified by Armstrong for laminate installation, immediately recognized the floor as a glue-together product that was defective.

Not sure how to choose? I first called Home Depot to file a claim and they said I would need to file a claim with Armstrong. After installing I noticed more scratches on this floor than the cheap wood flooring I replaced.

Armstrong will no longer sell flooring via Lowe’s, which made this very difficult. To top it off who would make a black tile where the black does not go all the way through the product. Complete chunks of backing wood were missing, up to two thirds of the plank area in size. Save your money and time. We immediately had major issues. Please contact them going forward.

Looking for a flooring company? I’d bought Robbins flooring several years ago via Lowe’s – Robbins was evidently subsumed at some point by Armstrong and the Customer Service people told me that the corresponding product has been changed, effectively meaning that what I needed could no longer be gotten.

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Product Care and Warranties

Michael of Vienna, VA. It shows every footprint, every shoe print, armwtrong you could imagine. I did install before many different brand laminate flooring, even twice cheaper flooring was 10 times armstronf quality. I purchased Armstrong white vinyl tiles. I sent pictures by email to him.

I contacted the installer as well as Armstrong. Any further updates on your claim and the status will go through your retailer. Your inspector clearly saw the major issues and you said you won’t stand by your product because of the freaking underlayment?! This year, I hired the same franchise to install more flooring, including Armstrong vinyl.

I will tell everyone I know what terrible flooring Armstrong and Bruce are and that they try and screw you on technicalities that are not even afmstrong on the flooring you purchase. Warnings should be made in writing about the quality of the product. The locking strips were frequently missing sections of wood and were splintered, making it quite difficult to ensure a tight lock when warrantt the wood.

Scuff marks appeared the first week under the table where the chairs are moved to sit down at the table even warrajty pads were put under all the chair legs and table legs.

She went on vacation and never emailed me again! The amount of time lost, moving these boxes by myself is time and money that I will never recuperate. After MORE hours of struggling with this over the last few days and being told that the flooring was on a truck to be delivered today, I arranged to take time off work to be here – it was to arrive between 1 pm and 5 pm. First they removed the old flooring, laid a subfloor, leveled the floor with a leveling compound in areas where needed.


I started noticing a slight orange – almost like a smear in one area. Within 1 week I noticed pitting in 19 tiles. Make the best choice, every time Join our community to stay up-to-date with the latest reviews, recall notices, and brand recommendations. Page 1 Reviews 1 – They are very very uncommon in this area and they were only found in our flooring.

Armstrong ought to be ashamed to put their name on this junk. Our boards slide apart every day. Two years ago, our local flooring company did a beautiful job installing this product.

Armstrong Commercial Resilient Floors Limited Warranty

For over vc years we have used Armstrong products on our home renovations, from Bruce flooring to Ceiling tile systems. June 10, I purchased Armstrong white vinyl tiles. My husband is a flooring installer and he said that this was the worst floor he had ever installed. I feel like they were taken for a ride. I saved to have my flooring redone before I retired.

They recognized hardwood defects. I wrote the floor off as being a little higher maintenance than planned. It would not have been a armstorng of money for them to replace a bathroom floor just for goodwill.

This typically wouldn’t be such a big deal, but the treatment for powderpost beetles is horribly expensive! I filed a claim and do you know what they said?